Question 1

Can I change my plan at any time?

Accepted Answer

Yes, you can upgrade or downgrade your plan at any time. Upgrades take effect immediately, while downgrades take effect at the start of the next billing cycle.

Question 2

What happens if I exceed my plan limits?

Accepted Answer

If you exceed your monthly trade limit, additional trades are charged per transaction. For strategy limits, you will need to upgrade your plan. We notify you when you approach your limits.

Question 3

Do you offer annual billing discounts?

Accepted Answer

Yes! Annual billing saves up to 20% compared to monthly billing. Enterprise customers can also negotiate custom annual contracts.

Question 4

Is there a free trial?

Accepted Answer

We offer a free tier with no credit card required. You can explore core features immediately. Paid plans come with a 30-day money-back guarantee.

Question 5

Which exchanges do you support?

Accepted Answer

We support 50+ major exchanges including Binance, Coinbase, Kraken, Bybit, OKX, and more. Professional and Enterprise plans have access to all supported exchanges.

Question 6

Can I cancel my subscription at any time?

Accepted Answer

Yes, you can cancel at any time with no penalties. Your account remains active until the end of the current billing period. New users are covered by our 30-day money-back guarantee.

Question 7

How secure is my trading data?

Accepted Answer

We use enterprise-grade security including AES-256 encryption, secure API connections, and we never store your exchange credentials. All data is encrypted at rest and in transit.

Question 8

Do you offer custom enterprise solutions?

Accepted Answer

Yes, we work with institutions to create custom solutions including on-premises deployment, custom integrations, white-label solutions, and volume-based pricing.

Choose the Perfect Trading Plan

入门版

包含功能：

方案限制：

专业版

包含功能：

方案限制：

企业版

包含功能：

方案限制：

增值服务

高级数据源

高级分析

定制策略开发

功能对比详情

功能特性

Free (免费)

Trader (交易员)

Pro (专业版)

Elite (精英版)

方案对比

常见问题解答

还有其他问题？